Hyperoptic Outage in Hornsey, England (2024)

The latest reports from users having issues in Hornsey come from postal codes N8.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (76%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (11%)

4. 

   E-mail (1%)

5. 

   TV (%)

Live Outage Map Near Hornsey, Greater London, England

The most recent Hyperoptic outage reports came from the following cities:London, Hornsey, Southwark, Tower Hamlets, Islington, Ealing, Leyton, Enfield Town, Newham, Hackney, Wembley, Bermondsey, City of Westminster, Bushey and Fulham.

City	Problem Type	Report Time
London	Internet	15 hours ago
Hornsey	Internet	18 hours ago
Southwark	Internet	2 days ago
Tower Hamlets	Internet	2 days ago
Islington	Internet	2 days ago
Tower Hamlets	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

• Fursecroft (@Fursecroft) reported 6 minutes agofromPaddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• Denis O'Regan (@TheDenisORegan) reported 13 minutes agofromHammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• LUCA (@Gianluca_Leo) reported 14 minutes agofromBarnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• Denis O'Regan (@TheDenisORegan) reported 18 minutes agofromHammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 22 minutes agofromStratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 26 minutes agofromHarrow Weald, England

  A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

• Denis O'Regan (@TheDenisORegan) reported 29 minutes agofromHammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

• Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 30 minutes agofromHarrow Weald, England

  @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

• Simon Monger, SCMP (He/Him) (@SimonMonger) reported 31 minutes agofromPoplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 34 minutes agofromHarrow Weald, England

  @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

• Stamford Hill Estate (@FOSHgardens) reported 38 minutes agofromHackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• WhyIsItBuzzing (@BuzzingWhy) reported 39 minutes agofromRichmond, England

  Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

• Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 42 minutes agofromHarrow Weald, England

  Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

• Alex Pasfield (@The_Stockboy) reported 45 minutes agofromLondon, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• Dr Agnes Arnold-Forster (@agnesjuliet) reported 46 minutes agofromCamberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• Alex Pasfield (@The_Stockboy) reported 47 minutes agofromLondon, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• Denis O'Regan (@TheDenisORegan) reported 52 minutes agofromHammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• LUCA (@Gianluca_Leo) reported 53 minutes agofromBarnet, England

  FYI, never use @Hyperoptic

• Kalpitha Reddy (@kalpitha_reddy) reported 53 minutes agofromPoplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• Steve Race (@steve_race) reported an hour agofromIslington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• ChinWang (@QinChinWang) reported 9 minutes ago

  @Hyperoptic well we got your service, been waiting for 13 days now, still not connected. 😡

• Steve (@SteveHeskey18) reported 10 minutes ago

  @Hyperoptic @HyperopticCS thinking it is okay to not fix an issue caused by your faulty cables for 9 days when wifi is pretty much essential is embarrassing

• ChinWang (@QinChinWang) reported 11 minutes ago

  called @Hyperoptic multiple times EVERYDAY for 2 WEEKS, every call had to wait for more than 30 mins. Calls and emails they only said "we get back to us" but never did.

• ChinWang (@QinChinWang) reported 11 minutes ago

  @Hyperoptic @HyperopticCS Your lack of support and low efficiency is giving me a mental breakdown. I need to wait for a week to get an engineer after already waited for 2 weeks. And Sorry is all you got. Shocking.

• Hazel Nolan (@HazyDepths) reported 14 minutes ago

  @Hyperoptic I've had no WiFi for over 2 hours now following an outage in Stratford. I'm working from home, can please advise when I will be able to get back online?

• Laur (@laurevans311) reported 17 minutes ago

  Is anyone on Hyperoptic broadband? Would you recommend, because I'm currently paying a lot of money for a very poor Virgin Media service?

• Meetali Dayabhai (@Desai_MB) reported 19 minutes ago

  @Hyperoptic we have lost complete internet connection in the Reading area and the internet has been slow since yesterday. Any idea what is happening?

• Gaetan (@IciNandou) reported 22 minutes ago

  @HyperopticCS @Hyperoptic Spoke to Support about a problem with my router. Technical issue with the firewall and nobody is able to help because not trained for this

• Stephen J (@stephenj159) reported 22 minutes ago

  @Hyperoptic I'd love if you guys could work with @PersimmonHomes to get service installed on the Griffin Wharf development whilst it is being built, it would be perfect!!

• Joshua Pines (@joshpines) reported 23 minutes ago

  @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.